Scope and controller
This Privacy Policy describes how J.H. Randolph & Co. collects, uses, discloses, retains, and protects information when you visit this website, communicate with the practice, request information, download or review public resources, or engage in business communications.
For purposes of this policy, "personal information" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked with an individual or household, as defined by applicable law. J.H. Randolph & Co. is the business responsible for information collected through this website and direct business inquiries.
Information collected
Information you provide
When you contact J.H. Randolph & Co., send an email, use an inquiry link, request information, or otherwise communicate with the practice, information may be collected such as your name, email address, phone number, organization, job title, location, project details, PeopleSoft environment information, business needs, documents you choose to provide, and the content of your communications.
Business and client information
During pre-engagement discussions or active consulting work, J.H. Randolph & Co. may receive business contact information, project artifacts, system context, payroll process information, testing evidence, issue logs, configuration notes, and similar professional or operational information. Client confidential information is governed by the applicable nondisclosure agreement, consulting agreement, statement of work, or other written contract.
Website, device, and usage information
The website and its hosting, security, analytics, or infrastructure providers may collect standard technical information, including IP address, browser type, operating system, device information, pages viewed, referring URLs, timestamps, approximate location derived from IP address, diagnostic logs, and similar information used to operate, secure, and improve the website.
Cookies and similar technologies
The website may use cookies, server logs, pixels, analytics tools, or similar technologies to operate the site, measure usage, improve performance, prevent abuse, and support security. Browser settings may allow you to block or delete cookies. Blocking cookies may affect site functionality. If advertising, remarketing, or additional analytics tools are added later, this policy should be updated to describe those tools.
How information is used
Information may be used for legitimate business, operational, legal, and security purposes, including to:
- Respond to inquiries, requests, and business communications.
- Evaluate project fit, scope, timing, conflict considerations, and engagement requirements.
- Prepare proposals, statements of work, estimates, documentation, and related business materials.
- Provide consulting services, support, testing, analysis, troubleshooting, and client deliverables.
- Operate, secure, maintain, troubleshoot, and improve the website and related systems.
- Maintain business records, accounting records, tax records, contract files, and compliance documentation.
- Detect, prevent, investigate, or respond to security incidents, misuse, fraud, unlawful activity, or unauthorized access.
- Protect the rights, safety, property, systems, and business interests of J.H. Randolph & Co., clients, site visitors, and others.
- Comply with applicable law, legal process, professional obligations, court orders, subpoenas, audits, and regulatory requests.
How information is disclosed
J.H. Randolph & Co. does not sell personal information for money. Information may be disclosed to service providers, contractors, and professional advisors that support the practice, including website hosting providers, email providers, security vendors, analytics providers, cloud storage providers, accountants, attorneys, insurance providers, payment processors, and other business operations vendors.
Information may also be disclosed when required or permitted by law, legal process, contract, security need, business transfer, dispute, audit, investigation, or to protect rights and prevent misuse. If J.H. Randolph & Co. is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to appropriate protections.
Public resources on this website may link to government publications, Oracle resources, standards bodies, or third-party websites. Those third parties may collect information under their own privacy policies when you visit their websites.
No sale or targeted advertising statement
J.H. Randolph & Co. does not knowingly sell personal information or share personal information for cross-context behavioral advertising as those terms may be defined under certain state privacy laws. If this practice changes, this policy will be updated and any required opt-out mechanism will be provided.
This website does not currently respond to every browser "Do Not Track" signal. Where required by applicable law and technically feasible, the site may recognize legally required opt-out preference signals such as Global Privacy Control.
Retention
Information is retained for as long as reasonably necessary for the purposes described in this policy, including to respond to inquiries, provide services, maintain business records, satisfy legal, tax, accounting, and contractual obligations, resolve disputes, enforce agreements, preserve security, and support legitimate business operations.
Retention periods vary based on the nature of the information, the purpose for which it was collected, applicable law, contractual obligations, and operational needs. When information is no longer needed, it may be deleted, de-identified, aggregated, archived, or retained where permitted or required by law.
Security
J.H. Randolph & Co. uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure. Safeguards may include access controls, limited retention, secure hosting, reputable service providers, and security-conscious business practices.
No website, email system, cloud service, or online transmission method is completely secure. You should avoid sending highly sensitive personal information through ordinary website inquiries or unencrypted email unless a secure method has been arranged.
Your choices and rights
Depending on your location and applicable law, you may have rights to request access, correction, deletion, portability, restriction, objection, withdrawal of consent, or information about certain disclosures. These rights may be subject to exceptions, identity verification, legal obligations, contractual duties, security needs, and recordkeeping requirements.
California residents and residents of other states with comprehensive privacy laws may have additional rights, including the right to know, correct, delete, opt out of certain uses, limit certain sensitive information uses where applicable, and not be discriminated against for exercising privacy rights.
Authorized agents may submit requests where permitted by applicable law. J.H. Randolph & Co. may require verification of identity, proof of authorization, and information necessary to process the request.
To make a privacy request, contact: jhr@jhrandolph.com
Children's privacy
This website is not intended for children under 13, and J.H. Randolph & Co. does not knowingly collect personal information from children under 13. If you believe a child has provided personal information through the website, contact J.H. Randolph & Co. so appropriate action can be taken.
International visitors
J.H. Randolph & Co. is based in the United States. If you access the website from outside the United States, you understand that information may be processed and stored in the United States or other jurisdictions where service providers operate. Those jurisdictions may have data protection laws different from those in your location.
Third-party links and services
This website may link to third-party websites, publications, tools, standards, government resources, social platforms, or service providers. J.H. Randolph & Co. is not responsible for the privacy practices, content, security, availability, or policies of third-party sites or services.
Changes to this policy
This Privacy Policy may be updated from time to time. The updated version will be posted on this page with a revised effective date. Continued use of the website after an update means the updated policy applies going forward to the extent permitted by law.