Independent Advisory Practice  ·  North America

PeopleSoft HCM & Payroll expertise,
without the overhead.

Years of enterprise HCM and payroll implementation experience, available to organizations that need senior-level judgment on problems that cannot wait for the next engagement cycle.

Request a Discovery Call View Scope of Work
HCM
PeopleSoft 9.2 Specialist
250+
Configurations Managed
150K
Employee Scale (Max)
9.2
PeopleSoft HCM / PeopleTools

Scope of Work

What is in scope.
What you can expect delivered.

This practice does not offer broad IT consulting. Every engagement is scoped exclusively to PeopleSoft HCM 9.2 and North American Payroll. The following represents the functional and technical areas within which advisory, design, and build work is performed.

01
North American Payroll
Full-cycle payroll configuration for complex organizations — multi-state taxation, supplemental wage treatment, off-cycle processing, garnishments, and pay frequency design. Compliance-first, every time.
02
Core HCM Configuration
Position management, job and compensation structures, workforce administration, and organizational hierarchy design. Spanning city and county governments, large public universities, and state-level organizations — from 3,000-employee municipal workforces to institutions exceeding 150,000.
03
Functional Design & Architecture
Over 250 functional designs delivered — business process documentation, fit-gap analysis, configuration workbooks, and design specifications built for handoff and long-term maintainability.
04
HCM–Payroll Integration
End-to-end design and troubleshooting of HCM-to-Payroll data flows, including job action triggers, effective-dated processing, and the configuration dependencies that cause downstream payroll failures.
05
General Ledger Integration
Payroll-to-GL configuration, ChartField mapping, combination edit resolution, and reconciliation processes that satisfy both HR and Finance. Experience with complex fund accounting environments.
06
Time & Attendance / Kronos
Integration architecture between Kronos (UKG) and PeopleSoft Payroll, including time data mapping, exception handling, and the reconciliation processes required to maintain payroll accuracy across time systems.

Deliverables & Standards

What every engagement
produces and protects.

Advisory engagements are not verbal guidance and good intentions. Each area of work has defined deliverable types, documentation standards, and clear ownership boundaries — so your team inherits something they can operate and maintain independently.

Configuration Work
Setup, Tables & Business Rules
  • Configuration workbooks documenting all table setups, effective dates, and rule logic
  • Annotated setup steps suitable for repeat use or training
  • Validation checklists confirming expected system behavior pre- and post-change
  • Change log documentation for audit and compliance purposes
Functional Design
Specifications & Process Flows
  • Functional design documents (FDDs) for all in-scope processes and customizations
  • Business process flow diagrams at the task and decision level
  • Fit-gap analysis with recommended configuration or development paths
  • Handoff-ready specifications written for developers and functional analysts
Interfaces & Integrations
Built, Documented, Client-Owned
  • Low-to-medium complexity interfaces and integrations delivered within retainer scope
  • Complex extensions and custom builds scoped and priced separately
  • All code and configuration delivered with inline documentation and field-level mapping
  • Handoff documentation sufficient for internal team maintenance without external support
Testing & Validation
Structured, Traceable, Signed Off
  • Test scripts for unit, system integration, and parallel testing cycles
  • Expected results documented prior to test execution — no retroactive pass/fail
  • Defect logs with root cause, configuration change, and resolution status
  • Payroll parallel reconciliation support with variance analysis documentation
Compliance & Audit
Evidence-Based, Defensible
  • Payroll compliance review against current IRS and DOL requirements
  • Configuration audit with documented findings and remediation recommendations
  • Setup documentation that supports internal audit and external review
  • Multi-state tax setup review and compliance gap identification
Ongoing Advisory
Retainer-Based Support
  • Dedicated advisory hours covering design, review, and escalation support
  • Operational support for payroll processing, exceptions, and issue resolution
  • PeopleTools and PeopleCode guidance within functional scope
  • Defined response commitments — not a shared support queue

Explicitly Out of Scope

The following are not performed under any engagement structure. Understanding these boundaries before the discovery call ensures the conversation is productive for both parties.

Production System Access

Direct access to client production environments is not accepted. All configuration guidance, review, and validation is advisory — applied by client personnel in their environment.

Third-Party Platform Advisory

Workday, SAP SuccessFactors, Oracle HCM Cloud, and other platforms are outside scope. PeopleSoft HCM 9.2 is the exclusive area of practice.

Licensing & Vendor Management

Software licensing, Oracle support negotiations, vendor contract review, and third-party product procurement are not included in any engagement.

Infrastructure & Technical Architecture

Database administration, server configuration, network architecture, and PeopleTools system administration are outside functional advisory scope.

Managed Payroll Processing

This practice does not run payroll on behalf of clients. Advisory support for payroll cycle management is in scope; hands-on processing responsibility is not.

Hourly & C2C Arrangements

Contract-to-contract and hourly billing structures are not accepted. All engagements are structured as project-based or monthly retainer agreements.

For an engagement to succeed, clients provide
A designated functional lead with authority to make configuration decisions and represent the business in working sessions.
Timely access to non-production environments, relevant documentation, and system configuration history required for advisory work.
Internal capacity to apply and test configuration guidance. Advisory findings do not self-execute — a functional team must be in place to act on them.

Engagement Model

Two structured paths.
No hourly C2C work.

This practice operates at an institutional tier. Engagements are scoped for organizations that need senior advisory capacity on a sustained or project basis — not staff augmentation or body-shop arrangements.

Clarity Matters

This engagement
may not be right for you.

Misaligned engagements waste time for both parties. The following are honest disqualifiers — reviewing them before reaching out serves everyone's interests.

✕
Hourly or C2C arrangements.
This practice does not accept contract-to-contract or hourly billing structures. All engagements are project- or retainer-based.
✓
On-site availability within scope.
Advisory work is primarily remote. Travel up to twice per month is available for engagements where on-site presence adds meaningful value — workshops, go-live support, executive alignment sessions.
✕
Non-PeopleSoft HCM platforms.
This practice does not cover Workday, SAP SuccessFactors, Oracle HCM Cloud, or other platforms. PeopleSoft 9.2 is the exclusive focus.
✓
Your team stays in control.
Engagements are designed to strengthen your internal capability, not replace it. Work product, configurations, and anything built are yours — fully documented and built for the people who will maintain them.

Background

Institutional rigor,
independent focus.

Years of PeopleSoft HCM and Payroll work spans implementations across industries — from manufacturing and healthcare to higher education and financial services. Workforce scales from 3,000 to 150,000 employees. More than 250 functional configurations designed and delivered.

Foundational implementation discipline was built through enterprise-scale system integrator engagements, including work with Accenture — one of the most rigorous environments for structured HCM delivery. That methodology informs every engagement.

The independent practice exists for clients who need that depth of experience in a focused, direct advisory relationship — without the layers and overhead of a large consulting organization.

"The problems that cannot wait until Monday morning are the ones that define whether an implementation succeeds or stabilizes in place."

This practice operates at the intersection of functional design and practical delivery — deep enough in configuration to resolve issues at the source, experienced enough in organizational dynamics to communicate clearly at the executive level.

Current clients include organizations in active PeopleSoft 9.2 implementations and post-go-live advisory relationships. Capacity is limited by design.

Start a Conversation

Discovery calls are
direct and unhurried.

The initial conversation is not a sales call. It is a working session — thirty minutes to determine whether there is a genuine fit between your current challenge and this practice's scope and capacity. If there is not, you will know that too, and leave with a clear picture of what the right path forward looks like.

Request a Discovery Call jhr@jhrandolph.com

Response within one business day. All initial inquiries are confidential.
Calls are conducted via video conference.

Come Prepared With

System State

Current PeopleSoft version and PeopleTools level, go-live status, and a brief description of your team's functional capacity.

The Business Problem

What is not working, what has already been tried, and what a successful outcome looks like from the business perspective.

Engagement Intent

Whether you are looking for ongoing advisory support, a defined project, or are still assessing options — honesty at this stage saves time for both parties.

How the First Call Works

01
You Send an Inquiry
Email with a brief description of your organization, system version, and the nature of the engagement you are considering. No decks or formal RFPs required at this stage.
02
A 30-Minute Call Is Scheduled
The call is focused and direct. You describe the problem, the system state, and what internal capacity exists. Questions go both ways — this is a working conversation, not a pitch.
03
A Clear Answer Follows
Within one business day, you receive either a proposed engagement structure, a referral to a better-fit resource, or a direct assessment of what the problem actually requires.