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DOL Wage & Hour Examination Checklist
J.H. RANDOLPH & CO. · COMPLIANCE REFERENCE
Advisory only. DOL investigations carry significant back-wage and civil money penalty exposure. Engage employment counsel at first contact with WHD investigators. This checklist is a self-assessment framework, not legal advice.

Official sources

Use DOL and eCFR pages for current wage-and-hour rules and regulatory text.

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How DOL Wage & Hour Investigations Work

The DOL Wage and Hour Division (WHD) enforces the FLSA, the Family and Medical Leave Act, the Davis-Bacon Act, and several other federal wage laws. Investigations typically begin with a complaint — from an employee, former employee, or advocacy organization — though WHD also conducts targeted industry investigations.

2
Year back-pay window (willful = 3 years)
$10K
Civil money penalty per child labor violation
100%
Liquidated damages on back wages (default)
3 yr
Payroll record retention minimum

Investigation Triggers

TriggerCommon focus
Employee complaint (Form WH-3)Overtime miscalculation; improper exempt classification; off-the-clock work
Former employee complaint (termination-related)Final paycheck timing; PTO payout obligations; retaliation claims
Industry initiative (low-wage, hospitality, agriculture)Tip credit; minimum wage; child labor
Misclassification initiativeIC vs. employee; joint employer analysis
Referral from IRS or state agencyRelated to tax examination or UI fraud investigation
Liquidated damages. Under the FLSA, an employer found liable for minimum wage or overtime violations owes an equal amount in liquidated damages — effectively doubling the back-pay obligation. The employer can avoid liquidated damages only by proving the violation was in good faith and based on reasonable grounds. This is a high bar; document classification and pay decisions contemporaneously.
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White-Collar Exemption Classification Checklist
High Risk
Both tests must be satisfied. White-collar exemptions require (1) the salary level test AND (2) the duties test. Meeting salary level alone is not sufficient. Meeting duties alone is not sufficient.

Salary Level Test

Executive Exemption Duties Test

Administrative Exemption Duties Test

Professional Exemption Duties Test (Learned)

Overtime Calculation & Regular Rate Checklist
Critical
Regular rate definition. The regular rate of pay for overtime purposes includes ALL remuneration for employment except specific statutory exclusions. It is NOT simply the hourly rate. Failure to include bonuses, shift differentials, and non-discretionary incentive pay in the regular rate is one of the most common FLSA violations.
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Compensable Work Time Checklist
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Record-Keeping Requirements Checklist

FLSA record-keeping requirements apply to non-exempt employees. Exempt employees have reduced requirements. Records must be retained — no specific format is required, but they must be accurate and accessible for WHD inspection.

PeopleSoft note. PeopleSoft Time & Labor stores time entry records with timestamps — this satisfies §516 record-keeping if the system is configured to capture clock-in/out at the workday level. Ensure Process Scheduler job logs and Process Monitor history are retained, as WHD may request them to verify when payroll was processed relative to the pay period end.
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Child Labor Compliance Checklist
Civil Money Penalties
AgePermissible hours (school in session)Restrictions
Under 14Not permitted in most non-agricultural employmentVery limited exceptions: acting, babysitting, family business
14–15Max 3 hrs/day; 18 hrs/week; 8am–7pm (9pm summer)Permitted in retail, food service, clerical; prohibited from hazardous jobs
16–17No hour restrictionsCannot work hazardous occupations (17 prohibited HOs)
18+No restrictions under federal child labor lawState law may be more restrictive
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Independent Contractor Classification Checklist
High Risk

The DOL uses the "economic reality test" (not the IRS common law test) to determine whether a worker is economically dependent on the employer (employee) or is truly in business for themselves (independent contractor). The 2024 Final Rule (effective March 11, 2024) restored the multifactor totality-of-circumstances analysis.

FactorIndicates employeeIndicates IC29 CFR Reference
Opportunity for profit/lossNo opportunity to profit or lose based on own decisionsCan profit or lose based on managerial skill§795.110(b)(1)
Investment in tools/facilitiesEmployer provides all tools and equipmentSignificant investment in own tools; not reimbursed§795.110(b)(2)
Permanency of relationshipIndefinite or continuous relationshipDefined project; non-exclusive; sporadic§795.110(b)(3)
Degree of controlEmployer sets schedule, supervises closely, controls methodsWorker sets own hours, controls methods§795.110(b)(4)
Integral to businessWork is critical to employer's regular businessWork is peripheral; not core function§795.110(b)(5)
Skill and initiativeWork requires little specialized skill; worker doesn't exercise business initiativeSpecialized skills + exercises independent business judgment§795.110(b)(6)
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Tipped Employees & Tip Credit
ItemFederal requirementDocumentation needed
Tip credit noticeEmployer must inform employee of tip credit before taking itWritten notice to employee; signed acknowledgment recommended
Tip credit amountMax $5.12/hr (federal cash wage min. $2.13/hr)Payroll records showing cash wage + tips = at least federal minimum wage
Tip poolingPermitted among employees who customarily receive tips; employers and managers cannot participateWritten tip pool agreement; distribution records
Dual jobsTip credit applies only during tipped work — not "side work" exceeding 20% of time or 30 continuous minutesTime records distinguishing tipped vs. non-tipped duties
Credit card tipsMust be paid by next regular payday; employer may deduct credit card processing fee pro-rataRecords of tip amounts and payment dates
Edge case: Tip shortfall. If an employee's tips plus the cash wage do not equal at least the federal minimum wage ($7.25/hr), the employer must make up the difference. Tip credit is forfeited entirely for that workweek — not just the shortfall hours. PeopleSoft will not automatically detect this; audit the tip credit calculation in any week where tips were unusually low.
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Garnishment & Disposable Earnings — Federal Limits
High Exposure

The Consumer Credit Protection Act (CCPA) limits how much of an employee's wages can be garnished each workweek. These limits apply to all creditor garnishments, tax levies, and child support orders. Violation exposes the employer to civil liability and contempt of court.

Disposable Earnings — The Definition That Matters

Disposable earnings ≠ net pay. Under 15 USC §1672(b), "disposable earnings" means the amount remaining after deductions required by law. This is a critical distinction that many payroll teams get wrong.

What Reduces Disposable Earnings (Legally Required Deductions)

  • Federal income tax withholding required by law (the minimum withholding based on the employee's W-4 status)
  • State and local income tax withholding required by state law
  • FICA taxes (Social Security and Medicare) — always mandatory
  • State unemployment insurance (employee portion where applicable)
  • Deductions required by court order that have priority over the current garnishment (e.g., a child support order with higher priority)

What Does NOT Reduce Disposable Earnings

  • Voluntary deductions — health insurance, 401(k), FSA, union dues, parking, charitable contributions
  • Wage assignments to which the employee consented
  • Repayments of employer loans
  • Uniform deductions
  • Additional federal income tax withholding elected under W-4 Step 4(c) — see next section
Garnishment typeMaximum withholding (per workweek)Reference
Creditor garnishmentLesser of: (1) 25% of disposable earnings, OR (2) amount by which disposable earnings exceed 30 × federal minimum wage ($7.25 × 30 = $217.50/week)15 USC §1673(a)
Child support / alimony (supporting another family)50% of disposable earnings15 USC §1673(b)(2)(A)
Child support / alimony (not supporting another family)60% of disposable earnings15 USC §1673(b)(2)(B)
Child support — 12+ weeks in arrearsAdd 5% to above (55% or 65%)15 USC §1673(b)(2)
Federal tax levy (IRS Form 668-W)Exempt amount based on filing status and dependents; remainder is levied — no CCPA percentage limitIRC §6334
State tax levyVaries by state; must comply with CCPA minimum protectionsState law + CCPA
Student loan15% of disposable earnings; may not reduce below 30 × minimum wage20 USC §1095a
Chapter 13 bankruptcyAs ordered by bankruptcy court; CCPA protections apply11 USC §1325

Disposable Earnings Calculation Example

Example: Employee with creditor garnishment.
Gross wages: $1,200/week
Less: Federal income tax withholding (required): $120
Less: State income tax withholding (required): $48
Less: Social Security (6.2%): $74.40
Less: Medicare (1.45%): $17.40
Disposable earnings: $1,200 − $120 − $48 − $74.40 − $17.40 = $940.20

CCPA limit (lesser of): (1) 25% × $940.20 = $235.05, or (2) $940.20 − $217.50 = $722.70
Maximum withholding: $235.05

Note: Health insurance ($80/week) and 401(k) ($60/week) are NOT subtracted — they are voluntary and do not reduce disposable earnings.

Garnishment Priority

When multiple garnishment orders exist simultaneously, the order of priority matters:

  1. Child support and alimony orders always take priority over creditor garnishments — regardless of which was received first
  2. Federal tax levies (IRS 668-W) generally have priority over creditor garnishments but are subordinate to existing child support orders
  3. Multiple creditor garnishments are processed in the order received — once the CCPA maximum is reached, subsequent creditors receive nothing that pay period
  4. State law may impose stricter limits or modify priority — always verify state-specific rules
PeopleSoft note. PeopleSoft's delivered garnishment rules use the CCPA disposable earnings definition. However, verify that your garnishment rule setup correctly identifies which deduction classes are "required by law" vs. voluntary. A misconfigured deduction class (e.g., marking health insurance as before-tax mandatory rather than voluntary) will understate disposable earnings and undergarish — creating potential contempt of court liability.
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W-4 Step 4(c) Additional Withholding & the Garnishment Dilemma
Common Mistake

This is one of the most misunderstood intersections in payroll compliance. Employees who are subject to wage garnishments sometimes elect additional federal income tax withholding on W-4 Step 4(c) — believing it will reduce their take-home pay (and therefore reduce the garnishment amount). It does not.

The core rule: W-4 Step 4(c) additional withholding is a voluntary election. It increases the amount of federal income tax withheld but does NOT reduce disposable earnings under the CCPA. The garnishment calculation is performed on disposable earnings before any voluntary withholding increase is applied.

Why Employees Believe Otherwise (and Why They're Wrong)

An employee with a creditor garnishment might reason: "If I withhold an extra $200/week voluntarily, my net pay drops by $200, so the court can only garnish based on lower take-home pay." This reasoning confuses net pay with disposable earnings under the CCPA.

ScenarioDisposable earningsGarnishment max (25%)Employee's net pay after garnishment
Standard W-4 (no extra withholding)$940.20$235.05$940.20 − $235.05 = $705.15
W-4 Step 4(c): +$200 extra withholding$940.20 (unchanged)$235.05 (unchanged)$940.20 − $235.05 − $200 extra tax = $505.15

The employee's net pay is $200 lower — but the garnishment amount is identical. The extra withholding goes to the IRS, not back to the employee. The employee has effectively made themselves poorer without reducing the garnishment.

The Correct Calculation Flow in PeopleSoft

  1. Calculate gross wages — regular + overtime + all compensation
  2. Subtract legally required deductions only — FICA, required federal withholding, required state/local withholding. The "required" federal withholding is the amount computed from the W-4 filing status and allowances/steps — not the inflated amount including Step 4(c)
  3. = Disposable earnings
  4. Apply CCPA percentage limit to disposable earnings
  5. Withhold garnishment
  6. Then withhold all other deductions — including the Step 4(c) additional amount — from what remains
PeopleSoft configuration risk. How PeopleSoft handles the Step 4(c) amount in disposable earnings depends on how the garnishment rule is configured. If the rule treats all federal withholding (including the voluntary Step 4(c) amount) as "required by law," the disposable earnings will be understated and the garnishment undercalculated — a potential contempt of court violation. Verify your garnishment rule configuration against the CCPA definition. The Step 4(c) dollar amount should be in a deduction class that is excluded from the disposable earnings calculation.

Does Additional Withholding Protect Against an IRS Levy?

An IRS tax levy (Form 668-W) operates differently from a creditor garnishment. The IRS levy exempts a calculated amount based on filing status and dependents — the remainder is taken regardless. Additional W-4 withholding does not reduce an IRS levy amount either; if anything, higher withholding earlier in the year may reduce the balance owed to the IRS and prevent a levy from being issued in the first place — but once a 668-W is in effect, the additional withholding election is irrelevant to the levy calculation.

Employer Liability for Incorrect Garnishment Calculation

If the employer withholds too little from the employee's wages to satisfy the garnishment order, the employer may be held in contempt of court and personally liable for the amount that should have been withheld. The CCPA does not allow the employer to reduce the garnishment because the employee has elected higher voluntary withholding. Document your garnishment calculation methodology in writing.

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Edge Cases, Common Traps & Examination Hot Spots

Salary Basis — Improper Deductions That Destroy Exempt Status

The salary basis test is forfeited — not just for the employee affected, but potentially for all employees in the same job category in the same establishment — if the employer makes improper deductions. Common improper deductions:

DeductionPermissible?Why
Full-day absence for personal reasonsYes29 CFR §541.602(b)(1)
Full-day absence for sickness (under bona fide sick leave plan)Yes29 CFR §541.602(b)(2)
Partial-day absence (half day)NoDestroys salary basis — must pay full day for any partial day worked
Deduction for safety rule violationYes29 CFR §541.602(b)(4) — bona fide safety rule required
Deduction for jury duty or witness fees offsetYes29 CFR §541.602(b)(3)
Deduction for FMLA leave (partial day)Yes29 CFR §541.602(b)(7) — FMLA leave is a specific exception
Deduction for first/last week partial week of employmentYes29 CFR §541.602(b)(6)
Deduction for PTO exhaustion (no accrued leave, partial day)NoIf no leave available, full salary must be paid for any day any work is performed
Deduction for equipment damage or cash shortageNoReduces salary below guaranteed level — destroys exemption
Window of correction. If the employer has an "actual practice" of making improper deductions (more than isolated instances), the exemption is lost for the period of the deductions. An "isolated" improper deduction that is promptly reimbursed with a commitment to comply does not destroy the exemption. Document the error, correction, and corrective policy immediately.

Regular Rate Traps — Non-Discretionary vs. Discretionary Bonuses

Whether a bonus must be included in the regular rate for overtime purposes turns on whether it was promised or expected:

Bonus typeIn regular rate?Rule
Production / piece-rate bonus announced in advanceYesNon-discretionary — must be included; retroactively increase regular rate
Attendance bonus (perfect attendance reward)YesNon-discretionary — conditions are defined in advance
Safety bonus (specific targets announced)YesNon-discretionary — targets create expectation
True discretionary bonus (no prior promise, amount discretionary)No29 CFR §778.211 — employer retains full discretion on amount and payment
Christmas / holiday bonus (paid annually regardless of performance)NoGifts — excludable if not tied to hours, production, or efficiency
Signing bonusNoOne-time payment not tied to hours worked — excludable

Joint Employer Liability

Two or more employers can be jointly liable for FLSA violations when both benefit from an employee's work and share control. Common joint employer situations:

  • Staffing agency workers — the host employer may be a joint employer responsible for FLSA compliance even though the agency is the W-2 employer
  • Franchise arrangements — depending on control exercised by the franchisor over franchisee employees
  • Subcontractor arrangements — particularly in construction and agriculture
  • Gig economy platforms exercising significant behavioral control over workers
2024 DOL Rule on joint employment. The DOL reinstated the multi-factor joint employer analysis in 2024, expanding the scope of potential joint employer liability. Review any arrangement where your organization directs the work of workers employed by another entity.

On-Call and Remote Work Edge Cases

SituationCompensable?Authority
Employee required to stay at workplace and wait for assignmentYes29 CFR §785.15 — "engaged to wait"
Employee at home, on call, paged infrequently, can engage in personal activitiesNo29 CFR §785.17 — "waiting to be engaged"
Employee at home, on call, required to respond within 5 minutes, called frequentlyYesRestrictions so severe that employee cannot use time effectively for personal activities
Remote employee working beyond scheduled hours (employer unaware)Yes29 CFR §785.11 — suffered or permitted work; employer "should have known"
Employee checks email after hours occasionallyDependsDe minimis doctrine may apply for truly trivial amounts; trend is toward compensability for regular after-hours contact
Security screening at start/end of shift (for employer's benefit)YesIntegral and indispensable — compensable if mandatory and for employer's benefit

Fluctuating Workweek — When It Goes Wrong

The fluctuating workweek (FWW) method allows overtime at a "half-time" rate rather than "time-and-a-half" for non-exempt employees paid a fixed salary when hours genuinely vary. Traps that invalidate the FWW method:

  • Hours do not actually fluctuate — employee works a predictable schedule (e.g., always 45 hours)
  • The salary does not cover all hours worked in all workweeks (i.e., the effective hourly rate sometimes falls below minimum wage)
  • The employee is not paid the same salary in weeks with fewer than 40 hours
  • The method is used without a clear mutual understanding between employer and employee
  • State law prohibits FWW — California, Alaska, and several other states do not permit the FWW method; time-and-a-half is always required

Commissioned Employees — Regular Rate Pitfalls

For employees paid on commission plus base salary, the regular rate must be recalculated each week to include the commission. If commissions are paid monthly or quarterly, the regular rate must be retroactively recalculated and any additional overtime owed must be paid promptly. Using a fixed "commission allocation" rather than actual earned commission for overtime purposes is a common — and expensive — FLSA violation.

Agricultural Exemptions

Agricultural workers are partially exempt from FLSA overtime requirements under §213(b)(12). However, minimum wage protections generally apply (with limited exceptions for small farms). Child labor rules differ significantly for agriculture — 12-year-olds may work on farms with parental consent. WHD has a dedicated agriculture enforcement program; do not assume standard FLSA rules apply to farmworkers.

State Law Interaction — Where Federal Minimums Are Not Enough

AreaFederal floorState law note
Minimum wage$7.25/hr30+ states and many localities have higher minimum wages — the higher rate always applies
Overtime threshold40 hours/workweekCalifornia requires OT after 8 hours/day; some states have additional double-time requirements
Creditor garnishment limits25% of disposable earnings or 30× min. wage excessTexas, Pennsylvania, North Carolina, South Carolina prohibit most creditor garnishments; many states have lower limits
Final paycheck timingNext regular pay dateMany states require immediate payment on termination or within 24–72 hours; California imposes immediate payment + 30-day waiting time penalty
Predictive schedulingNo federal requirementChicago, NYC, San Francisco, Seattle, Oregon have predictive scheduling laws requiring advance notice and premium pay for schedule changes
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Back Wages, Liquidated Damages & Civil Penalties
Exposure
RemedyAmountTrigger
Back wagesAll unpaid minimum wage and overtime (2-year lookback; 3 years if willful)Any minimum wage or overtime violation
Liquidated damagesEqual to back wages (100%)Default unless employer proves good faith + reasonable grounds
Civil money penalties — child laborUp to $10,000 per violation; up to $15,138 per violation causing serious injury/deathChild labor violations (indexed annually)
Civil money penalties — repeated/willful violationsUp to $1,000 per violation (§16(e))Willful or repeated minimum wage/overtime violations
Injunctive reliefCourt order prohibiting future violations; ongoing monitoringPattern of violations; egregious cases
Criminal prosecutionFine and/or imprisonment up to 6 monthsWillful violation of FLSA; second conviction
Statute of limitations. The standard lookback period is 2 years. For willful violations (employer knew or showed reckless disregard for FLSA requirements), the lookback extends to 3 years. WHD makes the willfulness determination; employers should document that any non-compliance was inadvertent and promptly corrected.